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Proud Member of
Satisfaction
 

Thank you for staying at the Historic Hotel Bethlehem, member of the National Trust Historic Hotels of America. We have made every effort to deliver state of the art facilities within the historic walls of our 1920’s era, classic hotel. Once you have experienced our fine Hotel, we hope you will return again and again.

Please take a moment to complete our Guest Satisfaction Survey about your experiences at the hotel. Your comments are very important to us as we work hard to provide even better and friendlier service, and even cleaner and more comfortable environment.

Your survey responses will be kept confidential and not shared with anyone.

Thank you for staying with us. We look forward to welcoming you back at the Historic Hotel Bethlehem real soon.

Sincerely,
Dennis Costello
General Manager

Guest Satisfaction Survey

Name
Email Address
Room Number
Arrival Date
Departure Date

Please complete all that apply

Guest Room/Bath
Excellent
Good
Fair
       
Overall Cleanliness
Overall Condition
Bathroom
Bedroom
Television
Heating/Air Conditioning
Water Temperature/Pressure
Lighting
 
Services
 
Reservations
Checkin
Checkout
Bellman/Van Driver
Parking
Internet
Telephone
 
Banquets
 
Service/Attitude/Appearance
Quality of Food/Beverage
 
Colonnade Steakhouse
 
Service/Attitude/Appearance
Quality of Food/Beverage
 
Tap Room
 
Service/Attitude/Appearance
Quality of Food/Beverage
 
Room Service
 
Service/Attitude/Appearance
Quality of Food/Beverage
Timeliness
       
Overall, how would you
rate our hotel?
Overall, how would you
rate our staff?

Did our staff: Always Sometimes Rarely
       
Acknowledge you immediately with a smile?
Respond to your need for assistance?
Maintain a professional attitude and appearance?


What was the purpose of your visit?
Business
Pleasure
         
What was the primary reason for selecting our hotel?
Advertising
Returning Guest
 
Location
Corporate Policy
         
Have you stayed with us before?
Yes
No
         
Would you recommend our hotel to a friend or business associate?
Yes
No
         
Was everything in working order?
Yes
No
         
If in the area, would you choose to stay with us again?
Yes
No
         
Staff members who were especially helpful:
Yes
No

Comments/Suggestions:

  

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